The Rise of Video Technology in the Customer Experience

Remember back in the (not-so-distant) day when you had to pick up the phone and actually dial a business’ number to get service or support? Then there was the advent of social media for asking questions, voicing complaints or following up on a particular transaction. From there, many of us have evolved to live chat, through which we interact with...

The Future of Smartphones: 5 Cool Features Coming Soon to a Device Near You

Look around and you’ll see that most of today’s popular smartphones look suspiciously alike. Fierce competition has brands like Samsung, Apple, LG and Google striving to offer the same features as all the rest while also trying to win the race to outperform each other. But in the not-so-distant future, our handheld communication devices could look markedly different than they...

5 Most In-Demand Tech Jobs

The tech industry continues to be one of the most lucrative for job-seekers. In fact, for those with certain skill sets, a career in technology can provide long-term security and high-paying success. But not all tech jobs are created equal. Some offer much greater promise and opportunity than others. Below, we’ve rounded up five tech jobs that are expected to...