Millennials now make up the largest generation in the U.S. workforce. And while they’re a pretty diverse group of individuals, Millennials do share certain similarities. For instance, they are the first generation to grow up with complete access to the Internet, mobile phones and cable television. Additionally, they are collectively using their knowledge and native experience with technology to change how their lives and their businesses are run. Let’s take a look at four ways Millennials are transforming the workplace with tech.
Millennials have gotten somewhat of a bad rap in that they’re often labeled as being lazy, when in reality what they’re actually after is more efficiency in their day to day jobs. In their minds, a business process or workflow shouldn’t take multiple unnecessary steps or require multiple levels of approvals in order to be completed. For this reason, Gen-Y is embracing automation and breaking down the walls of bureaucracy. As a result, things that once took days or even weeks can now be processed in just a few clicks, saving time and money.
Partnering with Robots
Twenty years ago, the concept of using a robotic virtual assistant would have been unheard of. It certainly wouldn’t have been widely accepted practice. Yet, today, thanks to Millennials’ love and adoption of AI technology, humans and robots are working side by side like never before. Not only are younger workers augmenting themselves with automation technology, but they’re applying their creativity and innovation to develop intuitive apps that solve real-life problems and make working easier and more efficient.
Freedom and Flexibility
Thanks to tools like cloud technology, workflow automation and collaborative communication channels, like Google Hangouts and Slack, Millennials are no longer chained to their desks. Today’s tech-savvy employees enjoy more freedom and flexibility than previous generations because they can now work wherever and whenever they’re most productive. In fact, empowerment, flexibility and the option to work remotely are listed among the top benefits that younger workers value. Employers can take advantage of this to attract, recruit and retain top talent.
Personalizing Their Tech
Like generations that came before, today’s employees are constantly bombarded with emails, texts, notifications and calendar invites. Unlike previous generations, however, Millennials are becoming increasingly adept at taking charge of their communications. They accomplish this largely through customization of their apps, social media channels and privacy settings. This enables modern workers to optimize how they communicate with others and optimize their workflow.
Despite the reputation Generation Y has earned as entitled, fickle and lazy in the workplace, research has shown that Millennials are actually a driving force behind workplace change, and technology is at the heart of much of that change. As a result, the offices of tomorrow will be much more streamlined, connected, efficient and – most importantly – enjoyable places to work for everyone.