March 20, 2020

How do I find my phone’s operating system (OS)?

Before downloading an application on your smartphone, please be sure you are aware of the current version your operating system is running on. This will help ensure compatibility between the app and your device.  Operating systems for mobile phones are continuously being updated. We recommend you keep your phone’s OS updated. This is highly recommendable not only for the...
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March 20, 2020

How to disable web notifications?

Have you accidentally given permission to receive notifications from a website or are you tired of getting notification requests? Below, we’ll tell you how to disable them according to the browser you’re using. Google Chrome (laptop) To disable Chrome notifications, copy this address chrome://settings/content/notifications and paste it in your browser. This way, you’ll go straight to the “Notifications” section of...
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March 20, 2020

Where can I find technical support for a program or an app that I downloaded or purchased?

If you are in need of technical support for a specific software program, please contact the program’s developer. If you purchased the program directly from the developer, check your purchase confirmation email for contact information.  You can also find a link to the developer’s website on the Softonic review:  When requesting technical support, it is helpful to include the following...
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March 20, 2020

How do I buy a program?

To buy a program, locate the “Buy Now” button on the program’s review site. Please note that not all programs have this option. Clicking the “Buy Now” button will redirect you to a third party website where you will have the option to purchase the software. Please note that Softonic does not sell programs directly. Price and payment...
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March 20, 2020

How can I rate and review a program?

We value our users feedback very highly and encourage you to rate the program you have just downloaded with us. You as a user can also check for current users ratings to have more information from real users when downloading any given program. You can find the option to leave your ratings very comfortably after the license type on the...
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March 20, 2020

How do I filter the search results?

How to filter the search results: Filtering the search results will help you find more relevant answers to your queries. To do this, locate the “Filter by” column on the right side of the page: You can filter by the following criteria: License: Display only free programs. Platform: Display only results relevant to the selected platform. Operating ...
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March 20, 2020

Are the programs published safe for my computer?

At Softonic we scan our programs to ensure they are virus free and safe for you. Please note that once downloaded on your computer, you are responsible for the security and correct functioning of the program on your system. Please remember to run regular virus checks and system reboots to ensure complete safety....
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March 20, 2020

How can I uninstall a program?

Uninstalling a program is fairly straightforward. Depending on your operating system you will need to follow these steps: Windows                                                                                                          Go to Control Panel and search for “How to uninstall a program” Select the program you would like to remove Once selected the program, click “uninstall” Mac Go to Finder at the bottom of your screen. Depending on your settings these...
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March 20, 2020

Why is the program/app I’ve downloaded not working?

If the app or program you have downloaded is not working, you should check your operating system and if it’s running version is compatible.  If it is so, please check the developer’s site to see if the file may have been brought down recently.  For further queries regarding the program or app not working please get in touch with the...
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