How we make Softonic.com
safe for users
Learn about how Softonic.com makes our website safe and trustable for our users and how we power millions of downloads per day.
Best place for downloads
Reporting software issues
We’ll still do our best to ensure that none of our files are infected as much as possible, but we need your assistance in this regard. If you happen to find an app that has any type of issue, you can use our Report Software feature.
When you’re on an app’s page where we’ve included a download link, you’ll notice a specifications section. There may be several buttons visible, such as news, tutorials, and a chance to rate it yourself. The Report Software is one of the available functions, giving you an opportunity to tell us what’s wrong with the file.
We appreciate your feedback in this regard, and our team will perform tests on the links to see how they can resolve the issue. If they discover that the app is indeed bad, they’ll block and remove the content.
One of the helpful features we have on the site is a security status indicator. When you check a specific program or app, you’ll notice a small symbol with a link. When you click on the link, it will show you the current status of the file, which could be one of the following:
- Clean: we’ve thoroughly scanned this file with our library of antivirus programs and discovered no malware.
- Warning: we’ve discovered potentially malicious content in the files, but it may be false positives. The system may have wrongly flagged it as dangerous, but download at your own risk.
- Blocked: There’s a strong possibility that the software bundle has a virus and will cause harm to your device. You won’t be able to download the file, but you can still read our review.
A better experience for all Softonic visitors
At the end of the day, we want to make your stay with us safer and more pleasurable. We want to encourage you to look at the different games and apps available without worrying that harm will come to your computer or phone.
If you find any issue with our download files, please do us and everyone else on the site a favor and be the hero that reports it on the relevant pages. It takes a community to ensure the proper security, and we only want what’s best for you.
As you can see by the numbers below, there are millions worldwide that trust us and know that Softonic is safe:
What users think of Softonic
There are many users that have tested our site and found that Softonic downloads are safe. Here are a few testimonials from the multiple positive reviews we’ve received thus far: