Before downloading an application on your smartphone, please be sure you are aware of the current version your operating system is running on. This will help ensure compatibility between the app and your device.
Operating systems for mobile phones are continuously being updated. We recommend you keep your phone’s OS updated. This is highly recommendable not only for the correct installation of the app but also for its general functioning.
You can find the most current OS available for your phone by checking the OS’s website.
The easiest and most accurate way for you to find your OS is by looking at the settings on the device itself. Below are general instructions for several brands of devices. For more detailed instructions about your specific device, locate the User Guide that came with the purchase of your device.
Android
- Tap on the “Menu” button.
- Go to “Settings”.
- Tap “About Phone” or “About Device” (varies, depending on device).
- Tap “Android Version” to display version information.
iPhone/iPad
- From the Home Screen, tap on “Settings”.
- Go to “General” and select “About”.