FAQs

Softonic Developer Hub shutdown
The Softonic Developers Hub will be permanently shutting down. Over the past  2 years, Softonic has strived to provide developers with an easy-to-use platform for showcasing and managing their apps while leveraging the global reach of the Softonic apps and software catalog. However, given the fact that most developers’ titles make it into Softonic without ever submitting their app, and thus there is a low demand for SDH’s features, it no longer makes business sense for us to maintain a self-service management system for our community of developers. If you are a developer with a title on Softonic Developer Hub and you have pending requests, all of them will be reviewed. To submit a new update request, you can fill in this form and we'll do our best to make the necessary changes.
I had my program online and I can’t see it anymore
If you published your program with us on Softonic and after some time cannot see it, it could be due to a number of reasons.  We carry out regular checks on our Catalog to ensure its health and if a software title has generated zero sessions in six months, it is automatically removed. We do this to ensure the catalog’s freshness and relevance to our key audience.  We also carry out regular safety checks and likewise, if any software title is flagged as corrupt or with viruses we remove it from our catalog.  As a recommendation, we always encourage our developers to make sure their file has not become corrupt to avoid any risks. 
Can you write a branded article about my program?
Yes, we can write a branded article about your program please contact salesleads@softonic.com and you’ll be informed about our Catalog Services and other advertising products.  All the articles are written by our Content Specialists, You can also provide your own article or the content you would like to be featured. 
How can I remove my program?
If you want to remove your program from Softonic please contact gdpr-requests@softonic.com 
Can you update the review for my program?
Yes, if you want to update your Softonic review for your program please contact salesleads@softonic.com and you’ll be informed about our Catalog Services and other advertising products.
Can you write a review for my program?
Yes, we can write a Softonic review for your program written by our editors please contact salesleads@softonic.com  and you’ll be informed about our Catalog Services and other advertising products. 
How can I publish my program? (new or existing developer)
If you are a developer and want to publish a new program on our Catalog, please contact our Sales team salesleads@softonic.com . Softonic reserves the right to decide what will be published according to our Content policies and Catalog relevance.
How can I update my current file and version?
If you are a developer and want to update your existing program on our Catalog, please fill in that form and we will review your request. Softonic reserves the right to decide what will be published and according to our Content policies and Catalog relevance.
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